HIPAA and eCommerce: What You Need to Know

The eCommerce platform you use to host your store must be HIPAA compliant if your products or services are designed for patients and require patient information to be inputted during the checkout process. What does HIPAA compliant eCommerce entail, and which systems are available?

In this article we will tell you about the HIPAA rules and how your eCommerce website must adhere to HIPAA security best practises if it takes users’ personally identifiable information (PHI).

Your eCommerce site must be exceptionally secure when handling PHI, which includes electronic medical records (EMR) and electronic health records (EHR), to prevent unauthorised parties from obtaining the personal data of your clients.

The four things listed below will assist you make your eCommerce site HIPAA compliant, secure, and compatible with HIPAA best practises.

1. Data Encryption

Your data must  be encrypted as part of a HIPAA compliant website’s standards. To maintain the security and privacy of individuals’ PHI, all data that is sent, archived, and stored must be encrypted.

2. HIPAA SSL Certificate

For HIPAA compliance, a Secure Socket Layer (SSL) is still another prerequisite. You must buy a certificate due to HIPAA SSL regulations.

With the addition of SSL protection, you may send sensitive data securely to and from your website or ERP portal (i.e. data in transit). To guarantee that any customer’s sensitive information is kept private and secure, your eCommerce platform should use SSL for all of its transmissions.

HIPAA and eCommerce: What You Need to Know

Each year, SSL certificates must be updated; the cost ranges from $39 to $300.

3. Logging Use & Access to Data Records

According to HIPAA logging rules, all access to data records containing private personal information must be recorded.

Numerous applications, including firewalls, have the ability to automatically record who accessed the data, when they accessed it, and whether any changes were done.

This makes it easier to determine who may have altered the content and how many individuals have viewed it.

 It is necessary to document who, when, and what the new and old values of the data reveal for each individual PHI edit. All of this must be kept in a separate, encrypted record.

4. Minimizing Availability of Secure Data

It can be challenging to maintain and defend customer confidentiality when working with sensitive information like PHI. Tokenizing data facilitates doing this.

Private information is changed by distinct symbols or numbers that are unconnected to the original information throughout the tokenization process.

You can store data in this way, keeping it safe and making it hard for hackers to decode. One of the main methods to maintain HIPAA security best practises is to do this.